I would recommend the Staples store in Peterborough to one and all.I found the staff not only very courteous but ready to help with with any thing.
We recently went to Staples to buy a tablet with a keyboard. We dealt with David Post. He was terrific. We discussed tablets, laptops, etc. He was very knowledgeable and very helpful and NOT condescending. Great experience. Thank you!
Helpful staff - excellent printing services. have used the Staples print-copy centre for 5 yeas. Staff have consistently provided excellent and prompt service. In fact, they will call to confirm -clarify complex orders and recognise that some work orders have a quick turn-around requirement! Thanks!
Awful experience with the print department staff this morning. I called prior to ordering my prints to ensure they would be ready by the time I made the hour drive and was told it would be no problem, but when I showed up for pickup I was informed it would be another hour! I then asked if there was anyway I could do it from my phone or a computer there and was told no, only to find out after going to another staples 45 minutes away that they do offer computers to print and edit documents and printers that you can email your documents to in the matter of minutes. Very disappointed in the staff and experience at the Peterborough staples.
On July 30th I purchased an HP laptop. By Aug 16th it had a hard drive error and was exchanged. After a 2 hours drive there and back I got home and opened the laptop and it was the wrong laptop. In speaking with their staff by phone they advised they didn't actually have my same model in store unless I was willing to accept the demo or the one I just returned with the hard drive error. They eventually found one in another store and were going to have it sent to their store but that of course would take a day. I agreed having no other option. 15 mins later I get a call back that one has turned up in the store. I lost a full work day since I am self employed and was left without a laptop after the malfunction and their employees error. By Aug 29th the new laptop again had a fatal hard drive error. I went in and obtained a full refund.During this entire experience the employees were pleasant but could have cared less that their merchandise was garbage or that an employee cost me a couple hundred dollars. I went to Best Buy and had a much better experience than any visit to staples and got a better HP laptop at a lower price. It's now been two weeks and not a single issue with this laptop. I wouldn't recommend purchasing anything beyond basic office supplies from this store as they don't seem to care that laptop after laptop is being returned with major issues after purchase.I won't hold my breath for the call from the GM I was promised during either experience either.
Staples Peterborough is a Canadian Furniture Store based in Peterborough, Ontario. Staples Peterborough is located at 109 Park St S, Peterborough, ON K9J 3R8, Canada.
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